Role of social media in public policy

 I write "in recent times, social media has played a crucial role in all walks of life. In public policy, it has taken a new turn to reach out to people, people reaching out to governments, sharing views, developing transparency and bringing in a wee bit of trust. It often serves as a tool for better management of policy-making processes" in my column NextGen Insights in Meghalaya Monitor. 

https://meghalayamonitor.com/role-of-social-media-in-public-policy/